FAQ

Shipping

We do our best to ship in stock orders within 5 business days of order being placed. If you are placing this order for a special occasion please contact us for information on availability before you purchase. We take great care in each and every order no matter how big or small. Orders are generally shipped via UPS. The average ground shipping time is 2-5 days. Express shipping is also available at an additional cost.

Is Your Item a Gift?

Gift wrap is available for $10.00 per box. We are happy to include a gift card, please use the gift message section for the card greeting.

Payments

We accept the following cards as payments: Visa, Mastercard, Discover, and American Express. We also accept PayPal.

You can safely enter your credit card number via our secure server, which encrypts all submitted information. (Please visit our Privacy section for additional information about security.)

Need Help?

Please feel free to contact us by email or call us at 806.872.7880 if you have any questions or require any assistance.

Exchanges & Returns

Little Diva is committed to customer satisfaction. If you are not completely satisfied with your purchase, or if your item is defective, please contact us within 15 days of receipt of your order. Once we receive your return, we will replace your item with another of your choosing or issue you a credit for a future purchase. If we find that the merchandise has been used, your merchandise will be sent back to you at your expense. We encourage you to send all returns via insured mail for protection against loss or damage.

Please note: We cannot refund shipping costs and the return shipping costs are the responsibility of the customer.

Sales Tax

Sales tax applies to all orders shipped to a Texas address. There is no sales tax charged for any other state.